The best advice about online auction site.

Continued tips about buying and selling at an online auction site

11. Sending Items In your description, provide accurate details regarding shipment. Make sure the item(s) are sent within the time you stated. In many cases, people purchase something for a specific purpose and if you do not ship it when stated, not only do you mess up their schedule for the item but you have probably lost a customer and opened the door for a negative feedback at the online auction site.

12. Professional Wrapping When you wrap your item(s), wrap it professionally in nice, clean tissue paper. If breakable, be sure the item is wrapped with bubble wrap as well. Include a business card with your website information, the online auction site, name, address, or a printed out statement showing the item(s) name, item(s) number, price paid, and a small hand-written note thanking the buyer for their purchase.

13. Payment Options The more options you can provide potential online auction site buyers, the better your chances of making the sale. Your options include PayPal, which is an online payment service, Billpoint, eBay's payment system, personal checks, money orders, or cash. Remember that you will have buyers from around the world so an online payment service is extremely helpful.

14. Shipping / Handling You should always charge actual shipping costs. Several options can be added to your online auction site account that provides the actual costs. Another option is to state that you will provide actual shipping at the end of the auction, based on the destination zip code. Overcharging customers for shipping and handling is frowned upon by users of the online auction site and will result is unhappy customers.

15. Insurance Insurance is usually a good idea but in general, it should be an optional feature, with the decision left to the online auction site buyer. Remember two important things about insurance. First, insurance is VERY inexpensive. Therefore, in your description, you should state how much insurance would cost and recommend it. Second, you should also state in the online auction site description that if insurance is not purchased, you are not responsible for lost or damaged items.

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